It’s easy to talk about business values and ethics, but what do they actually look like in practice, and how do you know it’s not just talk?

At Comprendo we appreciate that partnering up with a new IT provider is a big deal. There are so many considerations; expertise, efficiency, reliability, integrity, professionalism, trustworthiness, the transition itself, to mention a few. So before we ‘talk’ about what we think we’re good at, here’s what one of our longest standing clients has to say in their Google review:

“Comprendo have been our IT managed service partner over 18 years, and throughout this time, they have consistently exceeded my expectations in all areas.

They put their clients’ needs first and foremost in everything they do, and have provided invaluable support throughout the considerable growth of the business to ensure that our IT infrastructure continues to meet our needs and that we are fully protected against increasingly complex cyber security threats.

With my limited IT knowledge, their friendly and knowledgeable staff have provided me with expert advice and guidance across all areas of IT… They are always on hand to support staff with their excellent customer service and clear communication, and whenever I or they encounter an issue, their team is not only prompt in resolving it but also take the time to explain the solution in a way that’s easy to understand.

They truly go the extra mile, ensuring our success every step of the way. I wholeheartedly recommend to any business seeking IT support to discuss your needs with them, you will not regret it, remember, exceptional IT support isn’t just about fixing technical issues—it’s about building trust and providing peace of mind, exactly what Comprendo have done.’’

So, what can you expect from our IT Support Team?

1. A trustworthy business partner who finds the right solution, rather than the easiest or quickest.
2. Fully-trained IT professionals (and Microsoft Partner), offering a wealth of knowledge and experience across a range of platforms and technologies, all committed to continuous learning.
3. A fast, effective response to issues, based on the urgency of the issue rather than the size of the client.
4. A professional, empathetic and jargon-free approach. We want our clients to feel empowered by the solutions we provide.
5. Transparent operations: if a problem takes us just 5 minutes to fix, we’ll happily tell you (and celebrate!)
6. Flexible and scalable bespoke solutions for growing businesses, making our services very competitively priced.

Ultimately our aim is to provide our clients with secure, reliable IT services and in doing so, increase productivity, reduce downtime and provide peace of mind.

We offer a free 2-hour Consultation, where we can talk about any elements of your IT strategy, from email filtering to email hosting and from IT support to data security.

So if you’ve got IT requirements you’d like to discuss with us, and you think the core values of our businesses match up, we’d love to hear from you.

>> Try us out and call us on: 0345 527 4394 or email us at: info@comprendo.co.uk

At Comprendo, we provide customer-focused IT services, solutions and support to businesses throughout North and West Yorkshire, Lancashire and beyond, including Leeds, Bradford, Harrogate, York, Preston and Manchester. Looking to outsource your IT or review your cyber security? We look forward to hearing from you.