Macaulay and Co is an Independent Property Specialist for Sales, Lettings & Management, based in Cross Hills, North Yorkshire.
The business is now in its second year of trading with 4 members of staff. Macaulay Thompson, founder and owner, was looking for a more proactive and responsive approach to IT support for his business, and also wanted to ensure his IT infrastructure was set up to enable the business to continue scaling efficiently and securely.
The Comprendo help desk set up OneDrive SharePoint folders for the Macaulay & Co team, making file sharing more streamlined and secure. We also installed antivirus software on laptops and reviewed the existing Microsoft 365 licencing, so that Macaulay was no longer paying for licencing he didn’t need.
We now provide Macaulays with ongoing IT support, including a 15 minute response time for tickets raised within standard working hours.
Macaulay says, “We’ve recently switched our IT management to Comprendo from another service provider and the transition was extremely straightforward. Comprendo handled the entire process, meaning there was practically no involvement required from our side.
We’ve dealt with Sara, Danny, Zack and Cainan, all of whom have been incredibly helpful and clearly understand the needs of our business. As a small but growing business, it’s important for us to have providers who can support us at every stage, and we certainly feel we have that with Comprendo.”
Can we help your business with its IT requirements?
If you’re a growing business looking for tailored, reliable and secure IT services, from your productivity suite to phishing awareness training and Cyber Essentials certification, we’d love to have a conversation with you. We ensure we understand how your business works, your priorities and your goals, providing a personal service that aligns your IT strategy with your business objectives.
You can get in touch with our support team at info@comprendo.co.uk or call 0345 527 4394. Please feel free to book your 2-hour free consultation here: https://bit.ly/4sVpgIz
