About Us
Helping your business
succeed through technology
Helping your business succeed through technology
We Offer over 15 Years Practical Experience in the IT Support industry
We offer a flexible approach to working with our clients, with customised services, that work for you, rather than those that suit our needs. We aim to offer solutions that increase efficiency and effectiveness, allowing you to focus on running your business. At Comprendo we have decades of experience in IT Support. We pride ourselves on our proactive approach where we pre-empt the technical needs of your business to minimise downtime and increase productivity through the use of your technology.
Our mission to your business
We pride ourselves first and foremost on our prompt, efficient, and friendly IT Support which is given by fully trained professionals. Our philosophy is that communication and control are of prime importance, so every step of the way we’ll keep you informed and in control of your IT Services.
Providing The Best IT Support Solutions For Your Business
Expert Service
Providing all the support and expertise of an in-house IT department without the overhead costs.
Fast Response
With an average a 15 minute response time*, rest assured we’ll respond and resolve your queries and tickets in no time.
In-Depth Analysis
We take the time to get a deep look into your IT infrastructure so that our solutions are tailored to your business.
Proactive Support
We help to minimise downtime in your business by proactively managing and monitoring all the technical aspects.
*Between 8am and 6pm Monday - Friday
Tailored IT solutions using industry leading technologies.
Need an outsourced IT solution to drive your business growth?
Partner with us for a dedicated team of fully-trained experienced IT professionals who will support your business with the essential technical expertise you need to manage and grow your business.
What Our Clients Say About Us
We take great pride in making sure our clients are not only happy with our service, but see real improvements in their workflow.
J Leggatt
Managing Director
Everything works and everything gets done immediately! Really happy we made the move. Thanks again.
J Birtwistle
Associate Director
We have received 24 hour 365 days a year support and all problems have been effectively resolved. I would recommend Comprendo as a company to outsource your IT requirements.
Frequently Asked Questions
What type of IT help do you provide?
First and foremost, we are a Managed IT Service Provider, which means our clients outsource their entire IT infrastructure to us, giving us responsibility for both their software and hardware, and providing 24/7/365 monitoring of all their IT systems. We are Microsoft 365 specialists and also offer individual IT solutions and services to clients, including:
Remote desktop solutions
Data security and backup
Internet connectivity
Phishing / security training and awareness
IT consultancy
Mobile device management
VOIP phone systems
Computer hardware
Is there a minimum number of IT users required to get a support package from Comprendo?
In a word, no! Most of our services and solutions are flexible and scalable, which means they’ll grow as a business grows, and our clients only receive (and pay for) the services they need. Start-ups and small businesses can buy a bank of ad-hoc support hours up-front, which secures our commitment to fast and effective support. These hours are charged in increments of 15 minutes as and when our clients need them, making our services affordable for small businesses.
Swapping to a new IT company seems like a big upheaval. How do you make the process easier?
We appreciate that moving your IT systems is a big deal and we will do all we can to ensure a smooth transition. If you currently keep your IT inhouse, we will work closely and efficiently with your team, paying attention to every detail and relieving you of the IT burden, so you can get on with running your business. If you’re already working with an external support team, we will liaise with them directly, retrieving all the information we need, ensuring sufficient preparation time for a smooth handover, whilst ideally keeping your input to a minimum.
