Dedicated IT Support in the UK
Innovative Solutions To Move Your Business Forward.
Partnering with you to simplify the management of IT in your business and optimise your workflow.
Why choose Comprendo for the IT solutions of your business
We aim to offer solutions that work for you, allowing you to focus on running your business. IT support is given by fully trained professionals, who will quickly drill down to solve any problems that arise. The Senior Management of Comprendo Ltd have decades of experience in the IT and recruitment industries. As IT professionals and Business Managers, we are confident that we understand the requirements and needs of SME´s.
EXCELLENTBased on 5 reviewsTrustindex verifies that the original source of the review is Google.Ella Smith2024-08-19This is a great team. Requests for support get a quick response and they're always happy to assist with other more general IT queries too. Really appreciate that they give fair and balanced recommendations with a view to budgets. Can't recommend highly enough.Trustindex verifies that the original source of the review is Google.Paul A2024-07-03Comprendo have been our IT managed service partner over 18 years, and throughout this time, they have consistently exceeded my expectations in all areas. They put their clients’ needs first and foremost in everything they do, and have provided invaluable support throughout the considerable growth of the business to ensure that our IT infrastructure continues to meet our needs and that we are fully protected against increasingly complex cyber security threats. With my limited IT knowledge, their friendly and knowledgeable staff have provided me with expert advice and guidance across all areas of IT. From purchasing hardware, installing software, to setting up and integrating new offices and staff to name but three, they are so supportive and answer any questions I have to ensure my understanding, nothing is ever too much trouble. They are always on hand to support staff with their excellent customer service and clear communication, and whenever I or they encounter an issue, their team is not only prompt in resolving it but also take the time to explain the solution in a way that’s easy to understand. They truly go the extra mile, ensuring our success every step of the way. I wholeheartedly recommend to any business seeking IT support to discuss your needs with them, you will not regret it, remember, exceptional IT support isn’t just about fixing technical issues—it’s about building trust and providing peace of mind, exactly what Comprendo have done.Trustindex verifies that the original source of the review is Google.S B2024-06-23Our firm has used Comprendo for all things IT related for over 4 years. They are excellent! Trusted, reliable and not over salesy. I would highly recommend them if you are looking for an IT partner for your company. Genuine people that I could not speak more highly of.Trustindex verifies that the original source of the review is Google.Samia Ahdal2024-06-21The most obvious barrier when choosing the right I.T. partner is whether you have shared values, a sound base on which your partnership can stand. What sets Comprendo apart is that not only are they highly knowledgeable but emotionally intelligent. We're a recruitment business and tensions run high at times. Still throughout they remain patient, a supporting partner to us. We appreciate any partner who push the boundaries with solutions that will transform your business. With Comprendo there is a definite alignment here. Ten years in. That alone says a lot for a business partnership. Samia Ahdal Managing Director Freedom PeopleTrustindex verifies that the original source of the review is Google.Chris2024-06-20Our business has worked with Comprendo for over 7 years and we couldn’t be happier with the service. They are a friendly, knowledgeable and professional team. Highly recommend!
24/7/365 Support
Reliable IT Support when you need it. We are available every day, all day, all year.
Certified IT Experts
Trust that your IT needs are in the hands of professional experts with years of experience.
Partnering With You
We custom create services that work for you, not solutions that suit our needs – keeping you informed and in control of your IT.
What We Offer For You
No matter your IT needs, with our experienced team, partnerships, and passion for helping your business succeed and grow – we’re here to provide you with the IT Solutions tailored for your business needs.
Remote Working Solutions
We offer work from home and remote office solutions that keep you connected no matter where you are. Take the office with you wherever you go.
Securing Your Data
Protecting your data and ensuring compliance is imperative, especially as we move to digital realm. We can help create a solution for your business.
Cloud Solutions
With a cloud-based solution, accessing, collaborating, and sharing in your business has never been easier. We manage the integration, set up, and maintain your cloud-based software like Microsoft 365 or Windows 365.
Tech Support
We give your business the full power of an in-office IT support team solution that's tailored for your everyday needs. Get support when you need it most.
Managed Service Provider
With an easy to manage, fully fixed rate, as a managed service provider, our IT support solution takes away the unexpected costs from having support during a technical problem with proactive management of your software and hardware to minimise downtime.
Flexible Support
Get prepaid hours for the month in the times when you need expertise and support most with an option to add more as you need. This gives you the flexible support that is tailored for you.
How we help your IT infrastructure and business
You focus on the business. We'll focus on all your tech needs.
Increase productivity through well ran systems and minimal downtime.
Peace of mind security with backups, protection and spam protection.
We equip your business with industry leading tools and tech to help you succeed.
Book A FREE Consultation
Creating a business IT solution that serves your business goals is our passion. In a tech driven era, every company needs a strong IT ecosystem to thrive and making sure you have a strong IT service provider on your side is the key to success. We leave no stone unturned to provide you with excellent service, detailed solutions and to help keep you connected when you need it most.
Book a FREE consultation with Comprendo today!
A digital-first world needs a digital-first solution.
We partner with your business and assess your everyday processes and needs to give you expert advice, industry-leading technologies while using best practices to give you the tools you need to succeed in the digital era. With cost-effective and future thinking solutions, your IT needs will be a worry-free experience.
What Our Clients Have To Say
EXCELLENTBased on 5 reviewsTrustindex verifies that the original source of the review is Google.Ella Smith2024-08-19This is a great team. Requests for support get a quick response and they're always happy to assist with other more general IT queries too. Really appreciate that they give fair and balanced recommendations with a view to budgets. Can't recommend highly enough.Trustindex verifies that the original source of the review is Google.Paul A2024-07-03Comprendo have been our IT managed service partner over 18 years, and throughout this time, they have consistently exceeded my expectations in all areas. They put their clients’ needs first and foremost in everything they do, and have provided invaluable support throughout the considerable growth of the business to ensure that our IT infrastructure continues to meet our needs and that we are fully protected against increasingly complex cyber security threats. With my limited IT knowledge, their friendly and knowledgeable staff have provided me with expert advice and guidance across all areas of IT. From purchasing hardware, installing software, to setting up and integrating new offices and staff to name but three, they are so supportive and answer any questions I have to ensure my understanding, nothing is ever too much trouble. They are always on hand to support staff with their excellent customer service and clear communication, and whenever I or they encounter an issue, their team is not only prompt in resolving it but also take the time to explain the solution in a way that’s easy to understand. They truly go the extra mile, ensuring our success every step of the way. I wholeheartedly recommend to any business seeking IT support to discuss your needs with them, you will not regret it, remember, exceptional IT support isn’t just about fixing technical issues—it’s about building trust and providing peace of mind, exactly what Comprendo have done.Trustindex verifies that the original source of the review is Google.S B2024-06-23Our firm has used Comprendo for all things IT related for over 4 years. They are excellent! Trusted, reliable and not over salesy. I would highly recommend them if you are looking for an IT partner for your company. Genuine people that I could not speak more highly of.Trustindex verifies that the original source of the review is Google.Samia Ahdal2024-06-21The most obvious barrier when choosing the right I.T. partner is whether you have shared values, a sound base on which your partnership can stand. What sets Comprendo apart is that not only are they highly knowledgeable but emotionally intelligent. We're a recruitment business and tensions run high at times. Still throughout they remain patient, a supporting partner to us. We appreciate any partner who push the boundaries with solutions that will transform your business. With Comprendo there is a definite alignment here. Ten years in. That alone says a lot for a business partnership. Samia Ahdal Managing Director Freedom PeopleTrustindex verifies that the original source of the review is Google.Chris2024-06-20Our business has worked with Comprendo for over 7 years and we couldn’t be happier with the service. They are a friendly, knowledgeable and professional team. Highly recommend!
FAQ's
First and foremost, we are a Managed IT Service Provider, which means our clients outsource their entire IT infrastructure to us, giving us responsibility for both their software and hardware, and providing 24/7/365 monitoring of all their IT systems. We are Microsoft 365 specialists and also offer individual IT solutions and services to clients, including:
Remote desktop solutions
Data security and backup
Internet connectivity
Phishing / security training and awareness
IT consultancy
Mobile device management
VOIP phone systems
Computer hardware
24/7/365 Monitoring of critical systems
Fast response time to queries and problems during office hours
Proactive Maintenance
Technical Expertise
Development of an IT Strategy to help clients grow and succeed
We aim to effectively partner our clients for the long-term, so finding the right solution, rather than the easiest or quickest, is central to our company ethos.
Our technicians are fully-trained IT professionals, offering a wealth of knowledge and experience across a range of platforms and technologies.
We offer an average 15 minute response time during office hours, and the speed of our response is based on the urgency of the issue, rather than the size of the client.
We understand that when an IT issue arises, it can be frustrating and concerning. Our approach is always empathetic, professional and jargon-free. We want our clients to feel empowered by the solutions we provide.
All our solutions and services are bespoke, therefore they provide flexibility and scalability as a business grows, making us very competitively priced.
Flexible payment options: A tailored approach means our clients only receive (and pay for) the services they need. Clients can retain our services on a monthly basis or buy a bank of ad-hoc support hours up-front, which they can then use as and when they need them.
Ultimately our aim is to provide our clients with secure, reliable IT services and in doing so increase productivity, reduce downtime and provide peace of mind.
In a word, no! Most of our services and solutions are flexible and scalable, which means they’ll grow as a business grows, and our clients only receive (and pay for) the services they need. Start-ups and small businesses can buy a bank of ad-hoc support hours up-front, which secures our commitment to fast and effective support. These hours are charged in increments of 15 minutes as and when our clients need them, making our services affordable for small businesses.
Put simply, we recommend outsourcing unless you have sufficient resources internally. If you’re a start-up or a small business, it’s unlikely that you’ll have the expertise in-house or the human resources, so it makes sense to work with a trusted IT support team who will provide the right IT advice and solutions as your business grows.
An IT support company will usually have a team of experts looking after your systems, who are available to help with any problems around the clock (depending on your service agreement) and deal with urgent issues in a fast and effective way. Hence, productivity increases as downtime is reduced and you have peace of mind that your IT systems are in safe hands. It is also likely to be more cost-effective than employing a full-time IT administrator, especially if you buy a bank of hours to be used only when you need them.
We also work alongside internal IT departments, providing additional support for projects, security or where there is a technical skills gap or time pressures. We are entirely flexible in the way we work with our clients – adding value is the essential factor.
If you use cloud-based services, we’d advise you to check the setup and configuration of these services, as they are open to a wider audience of potential attackers. If you host data locally, your priority is the security of your local devices, such as PCs, laptops, firewalls and local networks, including the wireless setup. With access to your systems, we can undertake a brief audit of your IT security and report back to you via a free demonstration.
We appreciate that moving your IT systems is a big deal and we will do all we can to ensure a smooth transition. If you currently keep your IT inhouse, we will work closely and efficiently with your team, paying attention to every detail and relieving you of the IT burden, so you can get on with running your business. If you’re already working with an external support team, we will liaise with them directly, retrieving all the information we need, ensuring sufficient preparation time for a smooth handover, whilst ideally keeping your input to a minimum.
Yes! We offer a FREE 2 hour demonstration (onsite if you’re local) during which we can discuss any areas of your current IT systems. We can talk about any IT issues you currently have, how we can make your systems more secure and how else we can add value to your business. Many of our clients have been with us for a long time; you can read our Google reviews and testimonials for additional peace of mind.
Our clients are predominantly in the professional services sector, as they often have multiple offices and IT users. We can help any organisation which has an IT need, including recruitment consultancies, solicitors, accountants, estate agents, travel and insurance companies, community organisations and charities. We also help start-ups and micro businesses with IT support or individual IT solutions.
Most of our clients are based in the North of England, but we also have clients in other parts of the UK and internationally. If the services you need can be provided remotely, then distance doesn’t matter. However, if you need an on-premises IT provider, for cabling or access to an on-site server, then it makes sense for them to be local or regional. In our case, we are an ideal IT partner for businesses located in Yorkshire, Lancashire and Cumbria.
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